FX168财经报社(香港)讯 2020年7月1日到15日,FX168点评旗舰店收到用户点评以及舆情监控评论共计176条,其中,好评为160条,差评为14条。以下为本期半月报的用户点评信息整理。
一、差评情况
在此半月内收到的14条差评中,集中在平台恶意操控导致客户订单获利损失以及点差相关的投诉上,各有3条;出金相关的投诉1条;其它类型的投诉为7条。以下是被投诉经纪商的差评数量展示,总体而言,在这半个月内,差评未集中发生在某一家经纪商身上:
此期间收到差评的经纪商包括:
IC Markets,Pepperstone激石(取消中国办事处),Robo Forex,Octa FX,OANDA安达,LMAX,ICM Capital,FP Markets,FIBO,EXNESS,alpari艾福瑞共计11家经纪商(按差评数量从多到少排序)
在过去30天里,用户未有对一个经纪商出现集中客诉,从一个侧面反映了这段时间内交易情况较前段时间而言趋于稳定,之前一系列大大小小的问题基本已得到了经纪商的妥善解决,未呈现爆发的情况:
图片来源:FX168点评旗舰店用户点评30天红黑榜-差评榜(2020.07.16)
FX168点评旗舰店的点评数据来源于真实投资者的评论反馈以及海外的舆情监控,致力于帮助网站用户能够全方位地了解到同一时期内某经纪商在全球范围内的表现。也便于大家能够从其他角度了解品牌方的信息及口碑;结合FX168点评旗舰店上已有的经纪商信息比对,相信可以在广大用户做决策时,为您起到积极的作用。
部分差评内容:
Robo Forex:我一周前开设了标准帐户。我只交易WTI。标准帐户的平均点差为5-6点。.现在我的帐户100%盈利着,但我的点差为永久性的11-12点。认真的吗???不要再与这个经纪商交易了,对于他们,你还能期待什么??
LMAX:他们的客户经理毫无作用。他甚至不知道公司实时更新的基本知识。当帐户中有钱时,他们会追着讨好你;当资金不足时,他们将不再回答您。
Pepperstone激石(取消中国办事处):最后,我还是离开了PEPPERSTONE,总共在里面做了3个月。有个很好的开始,交易似乎正常执行,价格似乎也还可以。 然后我的账户在交易中突然被关闭了。 这个对我来说就接受不能了。从客服那里要回了我的资金,但这本不应该发生的,令人失望的经验。
其余更多真实用户投诉内容,用户可到各经纪商旗舰店内页查看。
二、好评情况
7月1日至15日,收到好评的经纪商有:MIEX米汇,ACETOP领峰,BIBFX皇御环球,IC Markets,iGold领峰贵金属,CWG Markets Ltd,FXTM富拓,avatrade,杜高斯贝银行,INFINOX英诺,GKFX Prime,兴业投资,VANTAGE FX,OctaFX,GKFX捷凯金融,Windsor Brokers温莎经纪,Pepperstone激石(取消中国办事处),EXNESS(按好评数量从多到少排序)。共计有18家经纪商。
通过好评榜,我们看到排行前三的是最近新晋加入点评旗舰店大家庭的三家经纪商(MIEX米汇,ACETOP领峰,BIBFX皇御环球),他们通过近期高密度的宣传与推广,获得了非常多的关注及活跃度。这从本质看也是相辅相成的一个最终结果,经纪商通过点评旗舰店的集中展示给更多网站用户。用户同样也会通过点评旗舰店的集中展示乃至比较了解到经纪商从而产生进一步的接触与探究。可以说当今用户越来越看重经纪商在市面上的口碑,也希望有更多的经纪商荣膺此份榜单。
有用户评价GKFX Prime:做外汇刚刚一年,之前也对这个不是很了解,通过朋友介绍来捷凯试试,出金什么的都还行。主要是客服,各种问题都能不厌其烦的解释,定期也有直播课程这点是非常好的。希望越做越好!。
用户客观评价兴业投资称:我个人非常喜欢HYCM。 当然,这并不意味着我从一开始就信任它并立即开始组交易。首先,我检查了这家平台在网络上有关它的评论,总的来说好评是比差评多的。然后,我查看了经纪商的交易条件。这些条件业也得到了积极的评价,使我确信,与HYCM进行交易没啥问题。总的来说,我很满意,并且将继续在HYCM上操作,因为暂时没有什么值得怀疑的地方。
也有用户评价杜高斯贝银行:我在杜高斯贝这里做了6年交易了。 通过参加它举办的赛事,我也一直在提高自己。不幸的是,2020年开始这类型的比赛中止了。我对杜高斯贝银行非常满意,因为他们总是竭尽所能提供帮助,也从没搞砸过什么事情。出金几乎就1分钟。但需要知道的是,从具有开放交易的帐户中出金一般需要经过审批手续,可能至多需要48个小时完成出金,尤其又是在周末的时候。我也发现杜高斯贝银行的佣金很高,但结合其服务水平来看,值这个价。
其余更多用户点评内容,用户可到各经纪商旗舰店内页查看。在未来我们也会引进更多经纪商的点评信息,还请持续关注。
Half-monthly report of FX168 Broker Review:reviews are highly active
From July 1st to 15th, 2020, FX168 Broker Review received and monitored a total of 176 reviews from users, of which 160 were positive and 14 were negative. The following is a summary of the user review information for this half-monthly report.
1. Negative Reviews
Among the 14 negative reviews received within this half month, there were 3 negative reviews related to manipulation of the platform that led to the loss of profit from customer orders; 3 complaints for the spread, 1 withdraw complaint and 7 complaints for other types. The following is the display of the number of negative reviews of the complained broker. Overall, the negative reviews did not focus on a certain broker:
Brokers received negative reviews during this period include:
IC Markets,Pepperstone,Robo Forex,Octa FX,OANDA,LMAX,ICM Capital,FP Markets,FIBO,EXNESS,alpari,a total of 11 brokers. (Sorted by number of negative reviews, from more to less).
In the past 30 days, users' complaints did not against to one certain company, which means the trading situation has stabilized during this period. A series of large and small issues in the previous period were basically properly resolved by brokers, no outbreak issue happened:
Image source: FX168 Brokers reviews -user reviews Black List(2020.07.16)
The review data of the FX168 Broker Review comes from the feedback of real investors and the monitoring of overseas public opinion. It is committed to helping website users fully understand the performance of a broker in the global period during the same period. It is also convenient for everyone to understand the brand's information and word of mouth from other angles; Combined with the comparison of the existing broker information on the FX168 Broker Review, we believe that it can play a positive role for you when making decisions for the majority of users.
Some negative reviews:
Roboforex:Hi, I opened standart account week ago. I trade only WTI instrument. Average spread on standart account 5-6 pips.. Now my account is 100% in profit and my spreads are permanently 11-12 pips.. lol seriously? Do not trade with this poop broker central is connected to Russia, what more to expect .
LMAX:No use of account manager!He didnt even know basic things that the company update in meanwhile.When u have money in your account they will kiss your ass, when u have less money they will not answer you..
Pepperstone: In the end I moved away from this broker. Was with them for 3 months. good to start, trades seemed to execute properly and prices seemed ok. Then had my account closed out during trades. A big no, no for me.
Got money back from customer service at break even but should not be happening.
Disappointing experience.
The rest of the user complaints can be viewed on the other pages of the FX168 Broker reviews.
2.Positive Reviews
From Jul 1st to 15th, 2020,brokers received positive reviews during this period include:MIEX,ACETOP,BIBFX,IC Markets,iGold,CWG Markets Ltd,FXTM,avatrade,Dukascopy,INFINOX,GKFX Prime,HYCM,VANTAGE FX,OctaFX,GKFX,Windsor Brokers,Pepperstone,EXNESS; Total 18 brokers (Sorted by number of positive reviews, from more to less).
Through this list, Top3 were all the newly clients of review flagship store (MIEX, ACETOP, BIBFX). They really have gained a lot of attention and activity through recent high-density publicity and promotion. This is also a result that complements each other. The brokers show itself to more website users by reviewing the flagship store. Users will also get to know or compare the broker through the website and reviews as well, and then they could have further contact and exploration with brokers. It can be said that today's users increasingly value the reputation of brokers in the market. It is also hoped that more and more brokers will appear on this list.
Some positive reviews:
GKFX Prime:
I have been trading foreign exchange for just a year, and I did not know much about this before. Try it through a friend's introduction to GKFX Prime. Anything with gold is fine. Mainly customer service, all kinds of problems can be tirelessly explained, and it is incredibly good to have online courses regularly. Hope it gets better!
HYCM:
Personally, I liked HYCM right away. It certainly doesn't mean that I started trusting it immediately and instantly opened an account here. At first I checked the brokerage, the reviews on the web about it were more positive than negative or neutral. Then I looked at the broker's trading conditions. And these conditions with positive reviews convinced me that it is worth trying what my trading with HYCM will be like. In general, I'm satisfied and will continue to trade with this brokerage, as it didn't give me reason to doubt it.
Dukascopy:
I am with this broker for 6 years. I have been improving myself by participating in this brokers contests. unfortunately they stopped most of the contests since 2020.
I am very satisfied with the broker because they always make their best to help. Never make problem. Withdrawing money takes almost a minute. You just should keep in mind that withdrawing money from trading account with open trade should be approved by human. if you have open trade, It may take up to 48 hours, especially if you do it on weekend. I find their commissions high but probably it is the cost for good service.
The rest of the user complaints can be viewed on the other pages of the FX168 Broker reviews.
We will bring more reviews regarding to more brokers, just please continue to follow.